📜 Terms and Conditions – LeadVala

Effective Date: April 20, 2024
Website: www.leadvala.com
Company Name: LeadVala (a product of LeadVala Pvt. Ltd.)
Email: contact@leadvala.com


1. Acceptance of Terms

By accessing or using the LeadVala website, mobile application, or purchasing our lead generation services, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.


2. Service Overview

LeadVala provides verified, high-intent business leads to interior designers, architects, marketing agencies, real estate agents, and other service-based professionals. Leads are delivered via WhatsApp or platform dashboard based on the selected lead package.

We operate under a Pay-Per-Lead or Prepaid Package model. No monthly subscriptions are required unless otherwise mentioned.


3. Eligibility

To use our services, you must:

  • Be at least 18 years of age

  • Operate a legitimate business or freelance service

  • Provide accurate contact and payment information

  • Agree to follow local business and communication laws

We reserve the right to refuse service to any user who violates these terms.


4. Lead Quality & Limitations

We guarantee that each lead:

  • Is verified via call recording or chat confirmation

  • Contains real client requirements, phone number, location, and budget

  • Is delivered exclusively to one client (no reselling)

However, we do not guarantee conversions or sales. Success depends on your own follow-up, offer, and closing skills.


5. Lead Delivery

  • Leads are delivered within 24–72 business hours after payment confirmation.

  • Delivery is done via WhatsApp or directly through the LeadVala system.

  • Package timelines and lead counts are based on package type selected.


6. Payment Terms

  • All payments must be made in full before lead delivery begins.

  • We accept payments via UPI, bank transfer, and third-party gateways.

  • Pricing is exclusive of any applicable taxes or fees.

  • Once a lead is delivered, no partial refunds are allowed.


7. Refund & Replacement Policy

Refunds are not issued once leads are delivered unless:

  • The lead is unreachable by call or message within 48 hours

  • The number is fake, inactive, or incorrect

If verified, such leads will be replaced within 3 business days as per our replacement policy. No refunds are provided for leads that did not convert or resulted in a non-sale.


8. User Responsibilities

By using our service, you agree to:

  • Contact leads professionally and ethically

  • Not spam, harass, or mislead the lead in any way

  • Not resell or share lead data with third parties

  • Respect the privacy and intent of the client lead

Violation of these terms may result in suspension or permanent ban from the platform with no refunds.


9. Use of Platform Content

All content on the website (text, logo, images, strategy, pricing, structure) is the intellectual property of LeadVala Pvt. Ltd. and may not be copied, reproduced, or reused without written permission.


10. Limitation of Liability

LeadVala is not liable for:

  • Business losses due to poor client handling or delayed response

  • Client misrepresentation or change of mind

  • Technical issues on your device, WhatsApp, or network

Our total liability, if any, is limited to the value of the unused leads in your active package.


11. Changes to Terms

LeadVala reserves the right to modify these Terms and Conditions at any time. Any changes will be updated on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised terms.


12. Governing Law

These terms are governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.


13. Contact Information

If you have questions or need support:

📧 Email: contact@leadvala.com
📞 Phone: +91-97999 18691
🏢 Office: 726, Sun Gravitas, Shyamal, Ahmedabad, Gujarat, India


Thank you for trusting LeadVala. We are committed to helping you grow your business with verified, high-conversion leads.