📦 Lead Delivery Policy – LeadVala

Effective Date: April 20, 2025
Website: www.leadvala.com


1. Digital Nature of Product

LeadVala provides digital lead delivery services. No physical products are shipped. All leads are delivered via WhatsApp or your registered dashboard/email (if enabled).


2. Delivery Timeline

Leads are typically delivered within:

  • 24 to 72 business hours of payment confirmation

  • In batches, depending on the size of your package and market availability

Lead delivery does not occur on Sundays or public holidays. If there are delays, our support team will inform you in advance.


3. Delivery Format

Each lead you receive will include:

  • ✅ Client’s Full Name

  • ✅ Verified Phone Number

  • ✅ Location or Area

  • ✅ Service Requirement

  • ✅ Budget Range

  • ✅ Audio Recording or Chat Screenshot (if applicable)

All data is sent directly via WhatsApp to your registered mobile number unless another method is agreed upon.


4. Missed or Delayed Delivery

If you have not received your leads within the stated time:

  • Please verify your WhatsApp number and internet connection

  • Contact our support team with your payment proof or order ID

In case of confirmed delay from our end, your lead delivery will be prioritized or compensated with extra leads, subject to verification.


5. Non-Delivery Due to Client Error

LeadVala is not responsible for non-delivery of leads if:

  • You provided an incorrect phone number

  • Your WhatsApp is inactive or blocked

  • You delay acknowledgment or response

  • You failed to inform us of a business hold or number change

In such cases, leads will be considered delivered, and no replacements will be made.


6. Order Validity

Your lead package is valid for 30 days from the date of purchase. Unclaimed leads after this period expire unless otherwise agreed in writing.


For any questions about lead delivery, contact:
📧 contact@leadvala.com
📲 +91-97999 18691