🔒 Privacy Policy – LeadVala

Effective Date: April 20, 2024
Website: www.leadvala.com
Email: contact@leadvala.com


1. Introduction

At LeadVala, your privacy is critically important to us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or interact with us to purchase verified business leads.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.


2. Information We Collect

We collect both personal and business-related information, including:

  • Name

  • Email address

  • Phone number

  • Business type and category

  • City and service area

  • Payment information (via secure third-party providers)

  • WhatsApp number for lead delivery

  • IP address and device/browser type (via cookies)

We do not store any sensitive financial information directly (like credit card numbers).


3. How We Use Your Information

We use your data for the following purposes:

  • To deliver verified leads as per your purchased package

  • To personalize your experience and communicate relevant lead categories

  • To respond to support queries and provide customer service

  • To manage transactions and billing

  • To send important updates, including policy changes, service updates, or new offers

  • To analyze usage trends for product improvement


4. Lead Data Privacy

When you purchase leads, you will receive access to third-party data (e.g., prospective client name, phone number, budget, recording, etc.). You agree to:

  • Use this data only for direct business communication with that client

  • Not share, sell, or resell the data

  • Treat this information with confidentiality as per applicable privacy regulations

Any misuse may result in permanent suspension from our platform.


5. Data Retention & Security

We retain your personal information as long as your account remains active or as required to fulfill legal obligations. We implement the following safeguards:

  • SSL encryption on our platform

  • Secure cloud-based data storage

  • Limited employee access based on job roles

  • Regular security audits


6. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Payment gateways (e.g., Razorpay, Stripe) for transaction processing

  • Third-party analytics or marketing tools (e.g., Google Analytics, Meta Pixel)

  • Legal or regulatory bodies if required by law

All third parties are vetted and required to maintain industry-standard security and confidentiality practices.


7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Opt-out of non-essential communications

  • Withdraw consent at any time by emailing contact@leadvala.com


8. Cookies & Tracking

Our website uses cookies and tracking technologies to enhance user experience, track page performance, and run marketing campaigns. You may disable cookies in your browser, though this may affect site functionality.


9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically.


10. Contact Us

For any questions, feedback, or privacy-related concerns:

📧 Email: contact@leadvala.com
📞 Phone: +91-97999 18691
🏢 Address: 726, Sun Gravitas, Shyamal, Ahmedabad, Gujarat, India


LeadVala is committed to protecting your privacy and delivering verified leads in a secure and responsible way.